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Frequently Asked Questions

Find answers to common questions about our products and services

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery progress.

Do you ship internationally?

Yes, The Flying Shop offers worldwide shipping. Rates and delivery times vary depending on the destination country.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.

Can I modify or cancel my order after it's placed?

Orders are processed quickly, but if you contact us within 1 hour of placement, we will do our best to accommodate changes.

Are your products covered by a warranty?

Most of our products come with a 12-month manufacturer warranty against defects in materials and workmanship.

What should I do if I receive a damaged item?

Please contact our support team immediately with your order number and a photo of the damage so we can arrange a replacement.